You will identify as well as continuously supervise and develop a network of regional sales partners in Canada. You will accompany the onboarding of new partners and build a successful relationship. You will organize and supervise the online training for our sales partners and implement the Hornetsecurity partner program. You will conclude partner business plans…

You are the first contact for our customers and partners – via telephone, e-mail and also via our ticketing systems. You support the sales team thanks to your excellent understanding of all sales, billing, account creation, and administrative processes. You help resolve various issues related to billing, ordering, renewals, partner change request and cancellations both…

You support our sales team and our Hornetsecurity distribution partners in customer projects. You ensure a successful onboarding process to our services for customers and partners. You accompany the installation and connection processes of our services. You hold presentations about the Hornetsecurity Services. You participate in technical aspects of tenders. You assist the support staff…

You support our sales team in customer projects. You ensure a successful onboarding process to our services for our customers. You accompany the configuration steps of our services. You hold presentations about the Hornetsecurity Services. You participate in technical aspects of tenders. You assist the support staff in dealing with complex issues.

You provide confidential and administrative support to the COO with coordinating meetings and maintaining the daily appointment calendar as well as taking care of his correspondence. You monitor various projects in the company in terms of scope and adherence to time constraints. In doing so, you independently follow up on the project conclusions – in…

You are responsible for the recruiting processes at all our locations worldwide – from the job profile and applicant pre-selection to the organization of appointments and first interviews. You define job requirements and incorporate these into job advertisements via suitable recruiting channels, with a focus on Active Sourcing. You approach potential candidates actively, target group-specific…

You take over the technical leadership of the US sales team, coordinate the tasks and will also be required to support and mentor the team. You carry out the daily actions and manage team engagement to achieve the sales targets (KPI). You work closely with the Head of Sales and are responsible for sales reporting.…

You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in the USA (regions CA, WA, OR, TX, FL or CO). You will accompany the onboarding of new partners and build a successful relationship. You will organize and supervise the online training for our sales partners and…

You communicate with customers through a variety of channels to assist them in diagnosing problems and to guide them in solving issues about our services and products. You create support tickets and process them to final resolution. You remain alert to messages from the incident notification system and inform the response team when incidents arise.…

You thoroughly evaluate emails and categorize them as spam, malware, or phishing for rules engineering or supervised machine learning. You review reports received by our user base on falsely classified emails. You are responsible for maintaining and updating our detection rule databases by deriving patterns from emails and email campaigns and converting them into detection…