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In today’s episode, our host Andy sits down with Lia Fey, Customer Success Lead at Hornetsecurity, to discuss why employees need to be trained on security awareness and what type of training works best. In addition, they explore the challenges businesses face when trying to train their employees in today’s digital landscape.

Lia Fey brings her expertise to the table and sheds light on real-world scenarios where organizations have successfully prevented attacks because an end user possessed the knowledge and ability to react appropriately.


2:32 – What is a security awareness service?

9:38 – Why is security awareness training so effective?

12:45 – Measuring end-user success and right-sizing training

20:11 – What is the right kind of end-user security training?

24:22 – Some real-world scenarios

28:35 – Do security awareness services help spot threats outside of email?

Episode Resources:

Security Awareness Service

Cyber Security Report 2023

Andy on LinkedIn, Twitter or Mastodon

Lia on LinkedIn

At Hornetsecurity, we understand that maintaining a sustainable Security Awareness Service can challenge many SEC-OPS teams. It often consumes valuable time and resources. That’s why our Security Awareness Service is designed to alleviate this burden by putting your awareness training on autopilot.

Our Intelligent Awareness Benchmarking feature delivers a patented ESI® (Employee Security Index) that continuously measures and compares employee security behavior throughout your organization. This industry-unique benchmark helps identify individual e-training needs and guides tailored learning content.

Our automated and demand-driven e-training solution, powered by our Awareness Engine, ensures that the relevant learning materials are effortlessly delivered to your employees from where each training is customized to handle their specific requirements and group dynamics.

Regarding spear phishing, our Spear Phishing Engine is at the forefront, providing the highest level of security. It uses multiple realistic and up-to-date email phishing scenarios to equip your employees effectively against sophisticated spear phishing attacks.

Therefore, let Hornetsecurity’s Security Awareness Service take care of your awareness training while you focus on other critical aspects of your organization’s security.