Technical Trainer – USA

Job description details

Intro

Are you a strong communicator who excels at delivering technical training and engaging workshops? If so, we’d love to meet you. We are currently looking for a Technical Trainer to join our team. This is a full-time permanent position based at our Chevy Chase, MD office, or at our office in Draper, Utah, and we’re looking to fill it immediately.

Your Job

• Plan, coordinate, and deliver product training for our channel partners as well as internal teams.
• Conduct training sessions independently, both virtually (e.g., webinars) and in person.
• Develop training programs and instructional materials, ensuring they are clear, engaging, and aligned with product updates and learning best practices.
• Evaluate training effectiveness, track learner progress, and proactively recommend improvements to enhance training outcomes.
• Partner with Sales, Pre-Sales, and Customer Success, providing subject-matter expertise to support presentations, demos, and customer-facing sessions.

Your Profile

• A completed technical degree, vocational training, or equivalent experience, ideally in an IT-related field.
• Proven experience as a trainer, with a background in technical or IT environments strongly preferred.
• Outstanding communication and presentation skills with the ability to deliver technical content confidently in English; bilingual proficiency is strongly preferred.
• A passion for teaching, knowledge-sharing, and simplifying complex topics, using effective instructional and facilitation techniques.
• Willingness to travel for onsite workshops, partner trainings, and events.

Your Benefits

• Free space for innovation and independent action in a fast-growing international company.
• Enjoy a healthy work & life balance: 20 vacation days and 10 sick days.
• Temporary Employee Exchange Program: we provide the ability for you to work at our global office locations and explore the world (e.g. Malta, Madrid, Montréal, Berlin).
• Medical Care and Be-Active Bonus: we’ll keep you healthy with an allowance for your membership in fitness and sports clubs.
• 401(k) Plan – we care about your future.
• Personal and professional development opportunities.
• Team events.

Additional note – Hornetsecurity participates in the E-Verify program to confirm the employment eligibility of all newly hired employees in the United States.