E-Learning Specialist – North Macedonia

Job description details

Intro

As a E-Learning Specialist, you shape the content and evolution of our Security Awareness Service by creating engaging, up-to-date e-learnings, phishing awareness templates and continuously monitor security trends and threat actor behaviour.

This is a full-time role (40h/week) for our office in Skopje, where you will work at the intersection of cybersecurity, content creation, and product strategy – helping our customers strengthen their security awareness and stay one step ahead of real-world phishing threats.

Your Job

• You create, maintain, and continuously improve e-learnings and phishing awareness templates and training content aligned with current cyberattack and social engineering trends.
• You monitor emerging cyber threats and attacker techniques and translate them into relevant, up-to-date SAS content.
• You use metrics and KPIs to evaluate content effectiveness and iteratively improve security awareness strategies.
• You leverage AI tools and automation to scale content creation, personalization, and adaptation.
• You collaborate closely with Product Management and Customer Success to ensure content aligns with product direction and customer needs.
• You ensure high quality, cultural relevance, and localization readiness of all training materials for international audiences.
• You apply your knowledge of cybersecurity fundamentals, threat landscapes, and mitigation strategies to create credible, impactful, and user-focused awareness content.

Your Profile

• You have a strong understanding of planning, writing & reviewing E-Learnings, especially simplifying technical complex subjects to a general non-technical audience.
• You bring a solid understanding of phishing techniques, threat actor behaviour, and defensive cybersecurity principles.
• You have first hands-on experience with content creation applications, like the Adobe Creative Suite and e-learning authoring tools, like Elucidat or Articulate Storyline.
• You have a basic understanding of Python, JSON, JavaScript (e.g. automation, tooling, content pipelines) and HTML (email template creation and formatting).
• You have first hands-on experience with AI technologies / LLMs (e.g. prompt engineering, content generation, classification, automation) or strong motivation to explore and apply them in a professional setting.
• You have an analytical mindset and are comfortable interpreting metrics and KPIs to continuously improve content strategy.
• You have a good sense for user experience (UX) in educational and simulation-based content.
• You communicate confidently and have experience working cross-functionally with product and customer-facing teams.
• You are creative, curious, and able to translate complex security topics into user-friendly content.
• You are self-driven, well-organized, and comfortable working independently in a fast-paced product environment.

Nice to have:

• You have experience in security awareness, phishing simulations, or cybersecurity training.
• You are familiar with threat intelligence sources and using them to create engaging content.
• You have experience with or interest in multilingual and localized training content.

Your Benefits

• Free space for innovation and independent action in a fast-growing international company.
• Short decision paths and flat hierarchies in an open work atmosphere.
• Extensive onboarding with a welcome kit, 2-day Onboarding Bootcamp, a Mentoring Program, and regular feedback meetings.
• Temporary Employee Exchange Program – we provide the ability for you to work at our global office locations and explore the world (e.g. Berlin, Madrid, Malta, Montréal).
• Home-office-option (in a hybrid setting) and flexible working time.
• Team events like Laser Tag, Office Movie Nights, Foodie Fridays and much more – let yourself be surprised!
• FitKit subscription and private insurance for your health!
• Referral Bonus – 1500€ for each successful referral.