Concordia Versicherungs-Gesellschaft a.G.: Cloud solutions increase profitability and security

INITIAL SITUATION

To ensure the company was protected against spam emails, viruses and other malware, Concordia Versicherungs-Gesellschaft a.G. used individual products from three separate providers. This meant that the insurance firm’s IT system required three times as much patch and release management work and triple the expertise. When it came to web security, only regular employees were protected; independent agencies were not. One of the common results of this was that hardware provided by Concordia and used in sales would become infected with malware, with users then requiring assistance from technical support.

SOLUTION

The cloud services provided by Hornetsecurity are easily managed and controlled from a central point. Using the control panel, administrators can view and analyse email traffic in real time and precisely adjust settings, thus ensuring that compliance- and security rules are met. The spam and virus filter service and the web filter service guarantee that the customer’s email communication and internet use is protected at all times. This is because Hornetsecurity constantly keeps its filter systems updated to ward off any current attacks.

RESULT

Concordia had two goals in replacing its three existing security products: to improve profitability, and to increase company security. It was therefore a logical decision for the insurance company to choose a cloud solution from a single provider. Both the spam and virus filter service and the web filter service are now managed from a central point and apply to the agencies as well as regular staff. “Previously, we had employees who were regularly forced to put their ongoing projects on hold so that maintenance and updates could be performed. Now they can focus entirely on their real duties,” says Karlheinz Reinhold, head of the server, networks and telecommunications team at Concordia. The filter rates have also undergone a marked improvement: “Hornetsecurity can react to new threats much faster than we were able to,” states Mr Reinhold. “Since then we have had no viruses and almost no spam email.”

„Since then we have had no viruses and almost no spam email.“

Karlheinz Reinhold, head of the server, networks and telecommunications team at Concordia

Logo Concordia

About Concordia Versicherungs-Gesellschaft a.G.:
Business:
Insurance industry
Product: Managed spam filter service, Web filter service
Company size: 1,300 permanent employees, 1,500 independent agencies
Web page: www.concordia.de