Simple onboarding of the Hornetsecurity Services: Video tutorial for product training

Simple onboarding of the Hornetsecurity Services: Video tutorial for product training

Extortion, theft, drug trafficking – in times of digitalization, all these crimes are also committed online. Email communication has a central role therein: it is considered the most popular means of communication in companies and at the same time the main vector of incidence for malware. Through social engineering, cybercriminals manipulate their victims in order to persuade them to click on links and open attachments containing ransomware and trojans, for example.

However, companies are not only facing the challenge of protecting email inboxes from misuse as a gateway for cyberattacks. Information and data communicated via email are also increasingly becoming a valuable digital resource in a cybercriminal environment. Managed Security Services offer comprehensive protection against increasing cybercrime without the installation of additional hardware or software. Every day, several new cyber threats emerge that seek their way into the system, so it is important to act quickly.

Hornetsecurity’s Email Security Services protect your email communications from the most sophisticated cyber attacks, annoying spam and malware. In order to offer customers, the opportunity to familiarize themselves with the services in advance and to make the implementation of the products as easy as possible, Hornetsecurity extends its onboarding service with a training program in form of YouTube videos. The activation of the services can thus be implemented as quickly and easily as possible directly by the user.

The trainings are organized in different playlists: The Spamfilter Basic Playlist provides information about the setup of Hornetsecuritys Spam & Malware Protection and its different features. The Spamfilter Advanced I Playlist contains further information on the use of 365 Total Protection, Email archiving and the Signature & Disclaimer. The Spamfilter Advanced II Playlist provides users with useful information on Email encryption and Advanced Threat Protection.

The videos can be accessed at any time using the links below and provide customers all the information they need for onboarding.

Always up to date thanks to cloud storage

Always up to date thanks to cloud storage

  A central feature of Hornetdrive is the smooth, quick exchange of files between users. The company GROHE found an interesting use for the centralized control and distribution of its marketing materials to showrooms and sales representatives.   INITIAL SITUATION Druck GROHE, a leading German manufacturer of sanitary fittings, equips several showrooms with an iPad as part of a project. In addition to marketing videos and product information, it also provides selling points to guide the staff working in the showrooms. Several sales representatives also own iPads for their professional activities. Marketing materials had traditionally been provided via an enterprise application on the mobile devices. The problem: This software required an Apple license that had to be renewed annually and could only be installed by GROHE itself. The company thus had to collect all the iPads once a year to install a new version of the materials and the app and then send them back to the showrooms. It was thus impossible to make spontaneous changes to the product information. To put an end to this complicated and time-consuming procedure, GROHE looked for an alternative.   SOLUTION With Hornetdrive, digital content can be distributed within seconds – to computers and mobile devices anywhere in the world with an internet connection. The user first loads all the files to be distributed onto the Hornetdrive cloud, from where they are then automatically synchronized with all access-authorized devices. For people who are not members of the respective drives and therefore do not have permission to access the data, the files are useless because they are encrypted locally before uploading. Multi-rights management can be used to assign users different permissions, facilitating easy control of the content’s usage and editing. The German company Hornetsecurity – the provider of Hornetdrive – operates the service exclusively in German data centers and in compliance with the German Data Protection Act.   RESULT In Hornetdrive, GROHE found a service that allowed the company to distribute its marketing information to the iPads of its showrooms quickly and easily, without the bothersome annual recall of iPads. All showrooms with internet access can now install Hornetdrive, and then GROHE invites them to use the drives in which the content is found. At the same time, they are given a “read only” authorization, so that they cannot change or delete content and GROHE thus keep the control over product videos, data sheets, and so on. The company can also control updating of the materials from a central location – it simply inserts a new file into the drive and the iPads are immediately synchronized and brought up to date. And GROHE was satisfied with Hornetsecurity as a German provider because the data is fully encrypted and this is done in Germany.